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Understanding Nurse Perception of Leader Empathy
Wilma Powell Stuart1, Bridget Moore, Brook M Sims
1College of Nursing (Dr Stuart), Children's & Women's Hospital, (Dr Moore), and Combined-Integrated Clinical and Counseling Psychology (Ms Sims), University of South Alabama, Mobile.
Nursing Administration Quarterly
|December 3, 2019
Summary
This study establishes a baseline for nurses
Area of Science:
- Healthcare Management
- Organizational Psychology
- Nursing Leadership
Background:
- Patient perception of caregiver empathy is well-researched globally.
- Leadership empathy's impact on staff retention is acknowledged but less studied in scientific literature.
- A gap exists in understanding nurses' perceptions of their direct managers' empathy.
Purpose of the Study:
- To establish a baseline understanding of nurses' perceptions of leader empathy.
- To provide a benchmark for future interventions aimed at improving leader empathy.
- To explore the relationship between perceived leader empathy and the work environment.
Main Methods:
- A study was conducted to gather data on nurses' perceptions of leader empathy.
- Participants identified individuals they perceived as their managers.
- Data collection focused on nurses' direct experiences and observations of leader empathy.
Main Results:
- A baseline for nurses' perception of leader empathy has been established.
- The study provides a foundational understanding of this perception within a specific nursing context.
- Findings can inform the development of targeted leadership training programs.
Conclusions:
- The established baseline serves as a critical benchmark for future assessments.
- Interventions can be developed and evaluated based on this initial understanding of perceived leader empathy.
- Improving nurses' perception of leader empathy may positively impact the work environment and potentially staff retention.
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