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Defining emergency telehealth.

Neal Sikka1, Hartmut Gross2, Aditi U Joshi3

  • 1Department of Emergency Medicine, The George Washington University, USA.

Journal of Telemedicine and Telecare
|December 12, 2019
PubMed
Summary

Emergency telehealth, a vital part of emergency medicine, provides remote care for acute conditions. This definition ensures quality, safe, and efficient patient care by qualified clinicians.

Keywords:
Telehealthdefinitionemergency medicineemergency telehealthtelemedicine

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Area of Science:

  • Emergency Medicine
  • Telehealth
  • Health Services Research

Background:

  • Emergency telehealth lacks a standardized definition, creating inconsistencies in practice.
  • The American College of Emergency Physicians recognized the need for a clear definition aligned with emergency medicine principles.

Purpose of the Study:

  • To develop a working definition of emergency telehealth.
  • To establish clarifying statements for the context and application of emergency telehealth.

Main Methods:

  • A modified Delphi method was employed.
  • Section membership included diverse telehealth providers from various settings (public/private, academic/industry, rural/urban).

Main Results:

  • A final definition of emergency telehealth was developed.
  • Six clarifying statements were created to contextualize the definition.
  • Emergency telehealth is defined as remotely providing care for acute conditions requiring expeditious treatment, regardless of prior patient-provider relationship.

Conclusions:

  • The established definition is crucial for global emergency physicians and patients seeking acute care.
  • Recommendations include ensuring provider qualifications, parity reimbursement, and safe, efficient, timely, cost-effective care delivery.
  • Implementing this definition promotes high-quality emergency services through telehealth.