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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Nurses' emotions on care relationship: A qualitative study.

Isabel Font-Jimenez¹, Laura Ortega-Sanz¹, Maria Sagrario Acebedo-Uridales¹

¹Department of Nursing, University Rovira I Virgili, Tarragona, Spain.

Journal of Nursing Management

|December 17, 2019

Summary

Nurses experience a range of emotions in patient care, influenced by suffering and workload. Effective coping strategies are crucial, but professional support may be needed to manage emotional distress in nursing practice.

Keywords:

acute hospitalization care emotional distress nursing nursing work qualitative research

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Last Updated: Jan 1, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Area of Science:

Nursing
Clinical Practice
Patient Care

Background:

The nurse-patient relationship is central to quality care.
Nurses acknowledge the importance of emotional commitment in their profession.
Emotional commitment can lead to nurses experiencing distress.

Purpose of the Study:

To explore nurses' experiences with the care relationship in medical-surgical acute hospitalization units.
To investigate the association between these experiences and nurses' clinical practice.

Main Methods:

In-depth interviews with 23 nurses across seven Spanish hospitals.
Inductive content analysis of transcribed interviews.

Main Results:

Identified key themes: nurses' emotions (fulfilling experiences, empathy, distress) and coping strategies (stepping back, seeking support).
Factors influencing the nurse-patient relationship include patient suffering, work environment, and interprofessional dynamics.
Positive and negative emotions arise spontaneously in experienced nurses' relationships.

Conclusions:

High workloads and time constraints negatively impact the nurse-patient relationship.
Despite coping strategies, nurses may require professional support for emotional well-being.
Nursing management should prioritize staff support, emotional competence, self-care, and a positive work environment.