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Calling on the Patient's Perspective in Emergency Medicine: Analysis of 1 Year of a Patient Callback Program

Shaw Natsui1, Emily L Aaronson2,3, Tony A Joseph1

  • 1Harvard Affiliated Emergency Medicine Residency Program, Harvard Medical School, Boston, MA, USA.

Journal of Patient Experience
|December 20, 2019
PubMed
Abstract

Keywords:
communicationemergency medicineempathypatient feedbackpatient satisfactionqualitative methodswait times

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