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I beg your pardon?! using conditionals theory to understand doctor-patient communication problems
1Black Country Partnership NHS Foundation Trust, Sandwell General Hospital, West Midlands, UK.
Background:
Little attention is given to the process and impact of poor communicaton on the doctor-patent relationship.
Objective:
The paper aims to employ Theory of Conditionals to help shed light on the experience from a patient perspective.
Methods:
Doesnt really apply as this was inductive research i.e. based on other research in the area.
Results:
Doesnt really apply except that The Theory of Conditionals enables us to understand the points of mis-communication as well as reasons behind misunderstandings across the medical consultation.
Conclusions:
A number of recommmednations are made to support GPs to reduce the impact of this problem on the medical consultation.
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