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A Practical Guide to Performance Improvement: Change Acceleration Process and Techniques to Maintain Improvements.

Anthony Dawson

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    |December 31, 2019
    PubMed
    Summary

    Performance improvement (PI) teams can accelerate change using the Change Acceleration Process model. This model aids teamwork, identifies external threats, and keeps projects focused for lasting success.

    Keywords:
    Change Acceleration Process (CAP) modelThreats & Opportunities Matrixbackward imagingperformance improvementtransformational change

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    Area of Science:

    • Organizational Psychology
    • Management Science
    • Industrial Engineering

    Background:

    • Effective performance improvement (PI) requires robust change management strategies.
    • Teamwork and sponsor involvement are critical for PI project success.
    • Existing PI models may not fully address the acceleration and sustainability of change.

    Purpose of the Study:

    • To introduce the Change Acceleration Process (CAP) model for performance improvement teams.
    • To detail specific CAP tools for accelerating and sustaining change efforts.
    • To enhance understanding of teamwork, external factor recognition, and goal focus in PI projects.

    Main Methods:

    • Utilizing the Change Acceleration Process (CAP) model.
    • Application of CAP tools: Threats & Opportunities Matrix, backward imaging, and a goals, roles, processes, and interpersonal relationships checklist.
    • Focus on collaborative problem-solving and sustained champion/sponsor engagement.

    Main Results:

    • The CAP model provides a structured approach to managing change within PI teams.
    • Specific tools within CAP facilitate teamwork and proactive identification of challenges and opportunities.
    • Sustained focus on project goals is achievable through consistent application of CAP principles.

    Conclusions:

    • The Change Acceleration Process model is an effective framework for PI teams to accelerate change.
    • Integration of CAP tools promotes enhanced teamwork and strategic awareness of external factors.
    • Consistent application of the CAP model leads to sustained performance improvement and project success.