[Clinical practice of a child and adolescent psychiatric service as evaluated by parents]

A follow-up study was conducted at an outpatient child psychiatry facility on parents' satisfaction with the quality and effectiveness of the treatment provided their children. The selection of the sample (N = 105), the methods used and the high response rate of 80% are discussed. The parents who did not return the questionnaire were interviewed later by telephone. For the sample as a whole, about 75% of the parents made a positive assessment of the service provided by the clinic and the improvement in their child's situation and general development. The initially non-responding parents were less positive in their assessment than the responders. The conclusions to be drawn from these findings are discussed.