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Incivility through the continuum of nursing: A concept analysis
Sarah E Patel1,2, Matthew Chrisman2
1College of Nursing, University of New Mexico, Albuquerque, New Mexico.
Nursing Forum
|January 4, 2020
Summary
Workplace and academic incivility negatively impacts nurses, causing psychosocial and physiological distress. Broader definitions and interventions are needed to address this widespread issue.
Area of Science:
- Nursing
- Social Sciences
- Psychology
Background:
- Incivility in nursing is prevalent, yet definitions are narrow.
- Existing definitions overlook social well-being impacts on victims.
- This study addresses the gap in understanding incivility's consequences.
Purpose of the Study:
- To explore workplace and academic incivility in nursing.
- To connect incivility to psychosocial distress experienced by victims.
- To identify antecedents, attributes, and consequences of incivility.
Main Methods:
- Systematic review using Rodgers' evolutionary method and PRISMA guidelines.
- Searched PubMed and CINAHL (2008-2019).
- Inductive thematic analysis of 20 selected articles.
Main Results:
- Antecedents include a culture of incivility and power dynamics.
- Incivility manifests as demeaning verbal/non-verbal behaviors.
- Consequences encompass psychosocial and physiological distress.
Conclusions:
- A broader definition of incivility is warranted.
- Further research is needed for effective interventions.
- Mitigating incivility's effects is crucial for nursing well-being.
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