Nursing Home Administrator's Job Satisfaction, Work Stressors, and Intent to Leave
H Wayne Nelson1, Bo Kyum Yang1, Mary W Carter1
1Towson University, MD, USA.
Summary
Job satisfaction and reduced role conflict decrease nursing home administrator (NHA) turnover intentions. However, higher job skills may increase intentions to quit, driven by career advancement opportunities.
Area of Science:
- Healthcare Management
- Organizational Psychology
- Gerontology
Background:
- Nursing home administrators (NHAs) face unique stressors impacting job satisfaction and retention.
- High turnover rates among NHAs can negatively affect the quality of care in long-term facilities.
- Understanding factors influencing NHA turnover is crucial for workforce stability in the aged care sector.
Purpose of the Study:
- To investigate the relationship between job satisfaction (across six subscales), stressors, and demographic factors on NHA intentions to quit.
- To identify key drivers of job satisfaction and dissatisfaction among nursing home administrators.
- To explore the nuanced reasons behind NHA turnover decisions.
Main Methods:
- Quantitative and qualitative data collected from 311 nursing home administrators across five states.
- Ordered logistic regression models used to analyze quantitative data and identify significant predictors.
- Thematic analysis of qualitative data to understand subjective experiences and motivations.
Main Results:
- Satisfying work demands, rewards, and coworkers, along with less role conflict and fewer prior jobs, were associated with lower turnover intentions.
- Approximately 24% of surveyed NHAs reported intentions to quit, despite general job satisfaction.
- Higher reported job skills correlated with increased likelihood of considering leaving, suggesting career advancement motives.
Conclusions:
- Job satisfaction facets and reduced role conflict are protective factors against NHA turnover.
- The desire for career advancement may lead highly skilled NHAs to seek opportunities elsewhere.
- Qualitative insights reveal complex interactions between job roles, regulations, and personal motivations in NHA retention.
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