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Quality healthcare in extreme adversity: Developing a framework for action.
Sheila Leatherman1, Linda Tawfik1, Dilshad Jaff1
1University of North Carolina, Gillings School of Global Public Health, Chapel Hill, North Carolina 27599-7400, USA.
Improving healthcare quality in challenging global settings is crucial for better health outcomes and universal health coverage. This paper offers a practical framework for state and non-state actors to enhance health service quality in fragile contexts.
Area of Science:
- Global Health
- Health Systems Strengthening
- Quality Improvement
Background:
- Improving quality of care is a global health priority for better health outcomes and universal health coverage.
- Delivering quality essential health services in fragile, conflict-affected, or disaster contexts is a critical global need.
- Addressing the massive health needs in adversity settings requires systematic quality improvement strategies.
Purpose of the Study:
- To provide a practical action framework for improving health service quality in fragile, conflict-affected, and disaster-affected settings.
- To guide state and non-state actors in systematically addressing quality of care in challenging environments.
- To offer a simple and comprehensible framework for adoption and implementation.
Main Methods:
- Development of a systematic action framework.
- Identification of challenges, medical needs, and population priorities in adversity settings.
- Outlining a menu of quality-related interventions and a hierarchy of health system roles.
Main Results:
- The paper presents a practical, comprehensible, and easily implementable action framework.
- The framework details challenges, needs, priorities, interventions, and actor responsibilities.
- It provides a structured approach for optimizing limited resources in difficult settings.
Conclusions:
- Optimizing resource use to deliver the best possible quality of care in 'the hardest of the hard settings' is imperative.
- The proposed framework supports systematic quality improvement in vulnerable and crisis-affected regions.
- Enhancing health service quality in adversity settings is essential for global health equity.
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