Evaluating the Outcomes of a Web-Based Stress Management Program for Nurses and Nursing Assistants
Suzanne Dutton1, Sharon L Kozachik2,3,4
1Sibley Memorial Hospital, Washington, District of Columbia, USA.
Objective:
The purpose of this quality improvement project was to determine the utilization, satisfaction, and effect of a web-based stress management program for nurses and nursing assistants (NAs).
Methods:
This quality improvement project provided BREATHE, a web-based stress management program that consisted of six modules that describe, identify, and help nurses manage stress for 31 nurses and NAs working on a subacute rehabilitation unit at a mid-Atlantic community hospital.
Measurements:
The number of login attempts and time spent on the program were included, as were the nurse stress scale (NSS), a 34-item validated instrument that captures seven dimensions of stress, and a seven-item satisfaction survey given at the end of the modules.
Results:
Nurses utilized and were satisfied with the evidence-based program BREATHE and reported significant improvement in NSS scores.
Linking Evidence To Action:
Findings suggest that BREATHE was effective at reducing the NSS score among nurses and NAs. The web-based nature of the program allowed nurses to engage in it at times most convenient for them, which added to the program's acceptability and overall satisfaction.
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