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How Doctors Do Things with Empathy in Online Medical Consultations in China: A Discourse-analytic Approach

Yu Zhang1

  • 1Department of English Language and Literature, Hong Kong Baptist University.

Health Communication
|January 11, 2020
PubMed

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Some researchers suggest that altruism operates on empathy. Empathy is the capacity to understand another person’s perspective, to feel what he or she feels. An empathetic person makes an emotional connection with others and feels compelled to help (Batson, 1991). Empathy can be expressed in several ways, including cognitive, affective, and motor. 
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