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"Engaged, Burned Out, or Both?" A Structural Equation Model Testing Risk and Protective Factors for Social Workers in
Janika Mette1, Swantje Robelski1, Tanja Wirth2
1Institute for Occupational and Maritime Medicine (ZfAM), University Medical Centre Hamburg-Eppendorf (UKE), 20459 Hamburg, Germany.
High job demands increase burnout for social workers aiding refugees and homeless individuals. Enhancing meaning in work and resilience can improve engagement and reduce burnout.
Area of Science:
- Social Work
- Occupational Health Psychology
- Psychology
Background:
- Social workers in demanding settings face significant challenges impacting their well-being.
- Understanding the interplay of job demands, resources, resilience, burnout, and work engagement is crucial for this population.
Purpose of the Study:
- To investigate the relationship between job demands, resources, resilience, personal burnout, and work engagement among social workers in refugee and homeless aid.
- To examine the applicability of the Job Demands-Resources model in this specific occupational context.
Main Methods:
- A cross-sectional quantitative online survey was administered to 243 social workers in Germany.
- Structural equation modelling was employed to analyze the associations between key variables.
Main Results:
- Job demands positively correlated with personal burnout but not work engagement.
- Meaning of work (a job resource) positively related to work engagement and negatively to burnout.
- Resilience negatively impacted burnout and positively influenced work engagement, without moderating the demands-burnout link.
Conclusions:
- Job demands negatively affect social workers' well-being, necessitating structural interventions to reduce these demands.
- Fostering meaning in work and resilience through behavioral measures can enhance work engagement and mitigate burnout.
- Health promotion strategies are essential for social workers in homeless and refugee aid settings.
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