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Using voice to create inpatient progress notes: effects on note timeliness, quality, and physician satisfaction
Thomas H Payne1,2,3, W David Alonso4, J Andrew Markiel2
1Department of Medicine, University of Washington, Seattle, Washington, USA.
A new voice-enabled system for hospital progress notes did not significantly improve timeliness, quality, or physician satisfaction in a randomized trial. However, voice dictation during rounds can make notes available within 10 minutes.
Area of Science:
- Health Informatics
- Clinical Documentation Improvement
Background:
- Timely and high-quality hospital progress notes are crucial for patient care and communication.
- Current methods of note creation can lead to delays and potential inaccuracies.
Purpose of the Study:
- To evaluate a voice-enabled system integrated with electronic health records for creating hospital progress notes.
- To determine if the system improves note timeliness, quality, and physician satisfaction.
Main Methods:
- A randomized controlled trial was conducted to compare the voice-generated system (Voice-Generated Enhanced Electronic Note System [VGEENS]) with traditional methods.
- Outcomes measured included time to note availability, physician satisfaction, and note quality.
Main Results:
- No significant difference was found in the time between patient rounds and note availability between the VGEENS and control groups.
- Physician satisfaction and note quality also showed no significant differences between the groups.
- Notes created via voice dictation during or soon after rounds were available within 10 minutes.
Conclusions:
- The VGEENS did not demonstrate superiority for the primary outcomes in its current state.
- Voice dictation during rounds can reduce note availability delay and potentially decrease reliance on copy/paste functionalities.
- Near real-time note capture offers potential for earlier NLP and decision support, improving accuracy.
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