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Updated: Dec 29, 2025

Oral Health Assessment by Lay Personnel for Older Adults
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Patient aggression toward dental students.

Kimberly A Rhoades1, Richard E Heyman1, J Mark Eddy1

  • 1Family Translational Research Group, Department of Cariology and Comprehensive Care, New York University College of Dentistry, New York, New York, USA.

Journal of Dental Education
|February 6, 2020
PubMed
Summary
This summary is machine-generated.

Dental students face significant patient aggression, with most experiencing verbal aggression. Hispanic or Latinx students reported higher rates of physical and reputational aggression, highlighting a need for targeted educational interventions.

Keywords:
aggressiondental educationdental studentsprevalenceworkplace violence

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Area of Science:

  • Oral Health
  • Medical Education
  • Healthcare Worker Safety

Background:

  • Patient aggression poses a risk to healthcare workers, including during training.
  • Previous studies estimated aggression rates for nursing and medical trainees, but not dental students.

Purpose of the Study:

  • To investigate the prevalence and types of patient aggression experienced by dental students.
  • To identify demographic disparities in aggression rates among dental students.

Main Methods:

  • A survey was administered to 160 third- and fourth-year D.D.S. students at a large urban dental college.
  • The survey assessed experiences of physical, verbal, and reputational aggression from patients.

Main Results:

  • 86% of students reported verbal aggression, 28% physical aggression, and 36% reputational aggression.
  • No significant differences in aggression rates were found based on age or gender.
  • Hispanic or Latinx students reported higher rates of physical and reputational aggression compared to non-Hispanic White or Asian students.

Conclusions:

  • Patient aggression is a prevalent issue for dental students, necessitating proactive educational strategies.
  • Dental education programs should consider curriculum modifications and clinic procedure adjustments to address and prevent patient aggression.
  • Addressing disparities in aggression experiences among diverse student populations is crucial for an inclusive learning environment.