Perception of Doctor-Patient Relationship in the Present Time from the Viewpoint of Doctors: A Qualitative Study at a Tertiary Health-Care Center in Eastern India
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Published on: February 16, 2011
Barun Kumar1, Uttam Kumar Paul2, Dilip Kumar Pal1
1Department of Urology, IPGMER and SSKM Hospital, Kolkata, West Bengal, India.
Context:
Doctor-patient relationship has gone through some troubled times in the recent past. Quality data regarding this is lacking in the Indian setting.
Aims:
The study aim was to find the perception of doctors regarding doctor-patient relationship.
Settings And Design:
The study was conducted at a tertiary health-care center in West Bengal. It was a qualitative study including in-depth interviews and focus group discussions (FGDs).
Subjects And Methods:
The study comprised of in-depth interviews (IDI) of thirty residents and three FGDs, involving 33 residents.
Statistical Analysis Used:
Data analysis was performed manually by deductive approach. Descriptive "codes" of the text information were done. The consolidated criteria for reporting qualitative research guidelines were followed.
Results:
Doctor-patient relationship was perceived as of mutual trust and respect. Overburdened doctors, impatient patients, unrealistic expectations from the treatment, and lack of infrastructure were some of the agreed-upon factors for the strained relationship. A combined corrective effort is needed to salvage the current situation.
Conclusions:
A healthy doctor-patient relationship is instrumental in the holistic picture of health care. Doctors, patients, administration, and media have shared causation to the problem and have equal responsibility for its amendment.
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