Expectations and Experiences of Couples Receiving Therapy Through Videoconferencing: A Qualitative Study

Area of Science:

• Psychology
• Telehealth
• Relationship Counseling

Background:

• Videoconferencing is an emerging medium for psychological therapy.
• Understanding client expectations and experiences is crucial for optimizing telehealth delivery.

Purpose of the Study:

• To explore couples' expectations and experiences with videoconferencing therapy.
• To identify factors influencing satisfaction and therapeutic alliance in remote interventions.

Main Methods:

• Qualitative methodology using semi-structured interviews.
• Fifteen couples participated in interviews before and after the Couple CARE videoconferencing program.
• Thematic analysis was used to analyze interview transcripts.

Main Results:

• Initial expectations included concerns about empathy and technology, but evolved positively.
• Couples reported increased immersion, comfort, and a sense of control due to perceived distance.
• Videoconferencing enhanced the therapeutic alliance and connection with the therapist.

Conclusions:

• Videoconferencing therapy is a beneficial and positive modality for couples.
• Initial concerns are often overcome, leading to enhanced therapeutic experiences.
• Telehealth can effectively facilitate psychological interventions and strengthen the therapeutic alliance.