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Health information seeking behaviour: a concept analysis.

Margaret S Zimmerman1, George Shaw2

  • 1School of Library and Information Science, University of Iowa, Iowa City, IA, USA.

Health Information and Libraries Journal
|February 14, 2020
PubMed
Summary

This study analyzed health information seeking behavior (HISB) over ten years, finding that online sources have significantly evolved the concept. Further research can explore community information seeking in online and offline contexts.

Keywords:
Internetconcept analysisconsumer health informationinformation and communication technologies (ICTs)information seeking behaviourreview, literature

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Area of Science:

  • Health Informatics
  • Information Science
  • Consumer Health

Background:

  • The concept of health information seeking behavior (HISB) was initially analyzed by Lambert and Loiselle in 2007.
  • The proliferation of Information and Communication Technologies (ICTs), particularly the internet, has significantly impacted HISB.
  • The internet is now a primary medium for individuals seeking health information.

Purpose of the Study:

  • To analyze the evolution of HISB literature over the past decade (2007-2017).
  • To examine how the rise of online health information seeking has influenced the concept of HISB.
  • To update the original concept analysis of HISB with contemporary research.

Main Methods:

  • Employed the concept analysis methodology established by Lambert and Loiselle.
  • Conducted a systematic literature search across five databases.
  • Included studies published between 2007 and 2017, using similar inclusion criteria to the original study.

Main Results:

  • 85 relevant journal articles were identified from over 500 retrieved articles.
  • Consistent with prior research, outcomes in the literature were categorized as behavioral or cognitive.
  • A significant portion of the analyzed literature focused on individual information source preferences.

Conclusions:

  • The study highlights the shift towards online platforms in health information seeking behavior.
  • The findings suggest a need for further research into how different communities seek information in both online and non-online environments.
  • This updated analysis of HISB can inform future studies on information-seeking patterns across diverse populations.