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Related Experiment Video

Updated: Dec 28, 2025

Measuring Light-Switching Behavior Using an Occupancy and Light Data Logger

Measuring Light-Switching Behavior Using an Occupancy and Light Data Logger

Published on: January 16, 2020

Visitor Engagement, Relationship Quality, and Environmentally Responsible Behavior.

Xiaoli Zhou¹, Chengcai Tang^2,3, Xingyang Lv⁴

¹Department of History-Culture & Tourism Management, Changzhi University, Changzhi 046000, China.

International Journal of Environmental Research and Public Health

|February 16, 2020

Summary

Visitor engagement with destinations enhances environmentally responsible behavior (ERB) and relationship quality. Environmental clues also play a key role in influencing these behaviors for sustainable tourism development.

Keywords:

environmental clue environmentally responsible behavior relationship quality sustainable development of destinations visitor engagement

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Published on: June 19, 2019

Area of Science:

Tourism Management
Environmental Psychology
Consumer Behavior

Background:

Visitor environmentally responsible behavior (ERB) is crucial for sustainable tourism.
Previous research focused on negative behaviors or visitor psychology, neglecting proactive engagement.
A new theoretical model is needed to explain self-conscious ERB.

Purpose of the Study:

To propose and test a theoretical model of visitor self-conscious ERB based on engagement theory.
To examine the roles of visitor engagement, relationship quality, and environmental clues.
To understand the mediating role of relationship quality and the moderating role of environmental clues.

Main Methods:

Utilized the theory of engagement to construct a theoretical model.
Employed partial least squares structural equation modeling (PLS-SEM).
Analyzed data from 410 valid visitor questionnaires.

Main Results:

Visitor engagement positively influences ERB.
Relationship quality mediates the relationship between engagement and ERB.
Environmental clues significantly moderate the effects of engagement and relationship quality on ERB.

Conclusions:

Visitor engagement is a key driver of ERB.
Relationship quality acts as a mediator in the engagement-ERB pathway.
Environmental clues influence the effectiveness of engagement strategies for promoting ERB in tourism destinations.