Exploring job satisfaction and workplace engagement in millennial nurses
Lee Ann Waltz1, Laura Muñoz1, Holly Weber Johnson2
1University of the Incarnate Word, San Antonio, Texas, USA.
Journal of Nursing Management
|February 19, 2020
Summary
Millennial nurses report lower job satisfaction due to issues in relationships, rewards, communication, development, and workload. Addressing these factors is key for nurse leaders to improve engagement and retention.
Area of Science:
- Nursing Workforce Dynamics
- Generational Differences in Healthcare
- Occupational Psychology
Background:
- Millennial nurses represent a growing demographic in the nursing profession.
- This generation reports lower job satisfaction and engagement compared to other nursing cohorts.
- Understanding millennial nurses' perspectives is crucial for improving workplace environments.
Purpose of the Study:
- To investigate the factors influencing job satisfaction and workplace engagement among millennial nurses.
- To identify specific challenges and opportunities related to millennial nurses' experiences.
Main Methods:
- An exploratory-descriptive qualitative research design was employed.
- Data were collected through nine focus groups involving 33 millennial nurses.
Main Results:
- Five key themes emerged: professional relationships, rewards, communication, professional development, and workload/staffing.
- These themes highlight critical areas that positively or negatively affect job satisfaction and engagement.
- Specific concerns regarding workload and staffing were identified as significant factors.
Conclusions:
- Millennial nurses' concerns offer actionable insights for nurse leaders.
- Strategies such as employee rounding, positive feedback, and targeted professional development can enhance satisfaction.
- Fostering an empathetic and respectful environment across all generations is essential for nursing management.
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