Factors playing a role in the development of emotional labor behavior of clinical nurses
Altun Baksi1, Hamdiye Arda Sürücü2
1Department of Nursing, Faculty of Health Sciences, Suleyman Demirel University, Isparta, Turkey.
Purpose:
This study aimed to investigate spirituality, sociodemographic features, and occupational features as predictors of nurses' emotional labor.
Design And Methods:
The study is descriptive cross-sectional and correlational research.
Findings:
The results demonstrated that there was a statistically significant positive relationship between the nurses' spirituality and the subdimension of intimate behavior (r = .545) (P < .05). Regarding the nurses' in-depth behaviors, the study found that spirituality (β = .550) and the number of patients that the nurses were responsible for (β = -.154) were statistically significant predictors (P < .05). The subdimensions of superficial behavior, spirituality (β = .498), and rechoosing the profession (β = -.142) were statistically significant predictors as well (P < .05).
Practice Implications:
For the development of emotional labor in clinical nurses, administrators should be sensitive to nurses' spiritual values.
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