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Framing business continuity to achieve lasting focus.

Brian Zawada1, Morgan Perry1

  • 1Avalution Consulting LLC.

Journal of Business Continuity & Emergency Planning
|February 26, 2020
PubMed
Summary

This study introduces a frame process to improve business continuity programs by focusing on critical organizational priorities and stakeholder engagement. It ensures programs align with strategic direction for enhanced preparedness and performance.

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Area of Science:

  • Business Management
  • Risk Management
  • Organizational Resilience

Background:

  • Business continuity programs often lack focus on critical priorities.
  • Participant engagement is frequently insufficient for achieving preparedness goals.
  • These issues negatively impact program strategic direction, scope, and performance.

Purpose of the Study:

  • To present a detailed method for engaging stakeholders to identify and address critical organizational priorities.
  • To provide a framework for enhancing business continuity program focus and performance across industries and organization sizes.
  • To ensure business continuity programs align with the overall strategic direction of the organization.

Main Methods:

  • Development and application of a "frame process" involving top management and key stakeholders.

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  • Utilizing four key questions to guide the determination of organizational importance.
  • Implementing a structured approach to establish objectives, priorities, and stakeholder communication.

    • Main Results:

    • The frame process effectively addresses the lack of program focus, regardless of industry or organization size.
    • It has been used to build high-performing programs and improve focus in mature programs.
    • Programme management gains the ability to establish clear objectives, inform stakeholders, and resolve issues proactively.

    Conclusions:

    • Clearly defined priorities and direction are essential for lasting business continuity program focus.
    • The described process enables effective implementation and maintenance of programs aligned with organizational strategy.
    • This method supports the creation of robust and strategically aligned business continuity initiatives.