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Understanding Students' Mental Well-Being Challenges on a University Campus: Interview Study
Sun Young Park1, Nazanin Andalibi1, Yikai Zou1
1School of Information, University of Michigan, Ann Arbor, MI, United States.
University students need tailored mental health support that considers life event severity, relationship building, and disclosure stigma. Understanding these needs is key for effective help-seeking interventions.
Area of Science:
- Mental Health Research
- Emerging Adult Psychology
- Health Technology Design
Background:
- Emerging adults experience significant stressors during life transitions.
- University students face unique challenges in maintaining mental well-being.
- Understanding student needs is crucial for designing effective mental health support systems.
Purpose of the Study:
- To understand how university students seek and receive mental well-being support.
- To identify design requirements for social and technical systems supporting student mental health.
- To address the specific needs of emerging adults during transitional periods.
Main Methods:
- Conducted semistructured interviews with 19 university students (graduate and undergraduate).
- Study took place at a large university in the Midwestern United States.
- Qualitative data explored lived experiences of mental well-being maintenance.
Main Results:
- Students require help aligned with perceived problem severity.
- Frequent life events necessitate continuous relationship rebuilding with support providers.
- Students navigate tensions between disclosure needs and stigma concerns.
- Key factors for mental well-being maintenance include time, audience, and disclosure.
Conclusions:
- Technology should deliver help considering student needs for timing, audience, and disclosure.
- Reconceptualizing help-seeking and receiving as a co-learning process is advocated.
- Empirical findings inform the design of better mental health support for university students.
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