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Pathways through organizational socialization: A longitudinal qualitative study based on the psychological contract
Chris Woodrow1, David E Guest2
1Henley Business School University of Reading UK.
Journal of Occupational and Organizational Psychology
|March 7, 2020
Summary
Newcomers
Area of Science:
- Organizational Behavior
- Human Resource Management
- Psychology
Background:
- Organizational socialization is crucial for newcomer integration.
- The psychological contract (PC) plays a significant role in this process.
- Understanding PC pathways offers insights into newcomer adjustment.
Purpose of the Study:
- To explore different psychological contract pathways during organizational socialization.
- To examine how PC fulfillment and breach influence newcomer adjustment over time.
- To identify practical implications for managers to support newcomer integration.
Main Methods:
- Longitudinal qualitative study.
- Analysis of 112 critical incident interviews.
- Involved 27 newcomers during their first year of employment.
Main Results:
- Identified five distinct psychological contract pathways during socialization.
- Perceived PC fulfillment facilitates newcomer adjustment.
- Perceived PC breach can disrupt adjustment by limiting learning and integration opportunities.
Conclusions:
- Early delivery of key perceived promises accelerates newcomer adjustment.
- Managers should identify and prioritize important employee promises.
- Addressing broken promises with explanations and future fulfillment can mitigate negative effects.
- Ongoing managerial support is vital for navigating post-entry challenges.
- Ensuring consistent communication about promises from recruitment to direct managers is essential.
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