Impact of emotional intelligence training in a communication and ethics course among second-year dental students

Emotional intelligence (EI) involves the awareness and management of personal and others' emotions. Although EI has been found to be positively associated with the academic performance of dental students, limited evidence exists regarding methods to improve the EI among dental students.

The purpose of this study was to determine whether the inclusion of EI training in a communication and ethics course would improve EI levels among dental students.

Upon institutional review board exemption, this study used a pre-test/post-test research design. Second-year dental students, enrolled in a Communication and Ethics in Dentistry course, were invited to participate. Participants completed a survey of demographic questions and a 30-item Emotional Quotient Self-Assessment Checklist at the beginning and end of the course. Participants received reports of their pre-test and post-test EI scores.

Of the 120 enrolled, 97.5% (n = 117) completed the pre-test survey and 91.7% (n = 110) completed the post-test survey. Independent samples t-tests revealed significant improvements in EI scores from pre-test (M = 111.9, SD = 9.8) to post-test (M = 118.8, SD = 11.2) (P < 0.001). About 75% of participants agreed that knowing their EI scores was helpful in general, knowing their EI scores was helpful in the classroom setting, and the course content and course activities helped the improvement of EI scores. Nearly 90% of participants agreed that knowing their EI scores would be helpful in the clinical setting.

Future research should evaluate the longitudinal effects and impact of the EI training to determine how EI should be addressed in the overall dental curriculum.