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Assessment of educational performance of nurses in neonatal intensive care unit from parents' perspective
Morteza Mansourian1, Arash Ziapour2, Mohammad Kazemian3
1Health Management and Economics Research Center, Iran University of Medical Sciences, Tehran, Iran.
Insights
Nurses in neonatal intensive care units (NICUs) demonstrated weak performance in educating parents, highlighting a need for improved training and resources. Enhancing nurse education is crucial for family-centered care and better infant outcomes.
Area of Science:
- Neonatal Intensive Care Unit (NICU) Nursing
- Parental Education in Healthcare
- Family-Centered Care Models
Background:
- Parental education is a cornerstone of family-centered care for hospitalized infants.
- Effective nursing education in NICUs enhances parental satisfaction and can reduce hospital readmissions.
Purpose of the Study:
- To assess the performance of nurses in educating parents of infants admitted to a neonatal intensive care unit.
- To identify factors associated with nurses' educational performance in the NICU setting.
Main Methods:
- A cross-sectional study involving 90 infants in a NICU.
- Questionnaires assessed nurse performance in areas including family-centered care, individualized needs, equipment, basic infant needs, and nutrition.
- Statistical analysis included t-tests, ANOVA, and nonparametric tests.
Main Results:
- Nurses performed their educational role at a weak level, achieving only 37% of the standard.
- Nurses with prior neonatal educational courses showed better performance.
- Years of clinical experience were significantly associated with standard education performance (P < 0.05).
Conclusions:
- Weak nurse performance in parental education may stem from staff shortages, heavy workloads, and time constraints.
- Improving the quality of NICU nurse education is essential.
- Developing standards and indicators for evaluating parental education is necessary.
Introduction:
One of the key elements in family-centered care is educating parents with hospitalized infant at intensive care unit. Education is a fundamental role of nursing at intensive care units to satisfy parents and accelerate disease progression that eventually reduces hospital re-admission.
Materials And Methods:
This was a cross-sectional study conducted in 2018, and the study population was admitted infants (n = 90) in the neonatal intensive care unit (NICU) of Shahid Beheshti University of Medical Sciences hospitals. We used a questionnaire including sociodemographic characteristics and performance of nurses in educating parents. Nurses' performance was assessed in five major areas composed of family-centered care, delivering cares according to individualized needs, education on equipment, basic needs of infants, and finally, nutritional education. All statistical analyses were conducted using SPSS version 22. The data were analyzed using t-test, ANOVA, and nonparametric tests.
Results:
Findings from the current study indicated that nurses performed their educational role weakly (37% of standard level). We also found that nurses who participated in neonatal educational courses had better performance compared to their counterparts. The results showed that year of experiences working as a clinical nurse was significantly associated (P < 0.05) with performing standard education.
Conclusion:
Our findings indicated that nurses performed their educational role weakly which might be due to staff shortage, heavy workload, and lack of time for educating parents. Therefore, it is necessary to improve the quality of education among nurses working at the NICUs and provide the necessary standards and indicators to evaluate this important task.