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Updated: Dec 25, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Curare Aude-Caring for Patients, with Them
Ian Hargraves1, Victor M Montori2, Jon C Tilburt3
1Research Designer, Knowledge and Evaluation Research Unit; Assistant Professor of Medicine, College of Medicine, Mayo Clinic, Rochester, Minnesota USA.
Abstract:
We reflect on Dr. Iserson's article in this journal, in which he suggests that clinicians must "shove" patients towards appropriate care. While recognizing that overt clinical guidance is part of care, we suggest that its use should be tempered by the guidance's responsiveness to the human and emotional experience of each patient.
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