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How Servant Leadership Leads to Employees' Customer-Oriented Behavior in the Service Industry? A Dual-Mechanism Model

Mengru Yuan1, Wenjing Cai2,3, Xiaopei Gao2

  • 1School of Tourism and Events, Hefei University, Hefei 230061, China.

International Journal of Environmental Research and Public Health
|April 3, 2020
PubMed

Keywords:
customer-oriented behaviordual-mechanismorganizational identificationservant leadershipvitality

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