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Burnout, Engagement, and Dental Errors Among U.S. Dentists
Alfa Yansane1, Oluwabunmi Tokede2, Muhammad Walji3
1From the Department of Preventive and Restorative Dental Sciences, University of California, San Francisco/UCSF School of Dentistry, San Francisco, California.
Journal of Patient Safety
|April 7, 2020
Summary
High burnout in dentists is linked to increased self-reported dental errors. Addressing workplace stress and reducing burnout may improve patient care quality and minimize errors in dental practice.
Area of Science:
- Dental Medicine
- Occupational Health
Background:
- Workplace stress is a known issue in dentistry, but its connection to patient care errors is not well understood.
- Dental errors can lead to patient harm.
Purpose of the Study:
- To evaluate the relationship between burnout, work engagement, and self-reported dental errors among dentists in the United States.
Main Methods:
- A national sample of American Dental Association member dentists participated in an electronic survey.
- The survey, conducted from May to August 2016, assessed burnout, work engagement, and dental errors.
Main Results:
- Nearly half of responding dentists (46.1%) expressed concern about making a dental error in the past six months.
- High burnout risk was significantly associated with a higher likelihood of reporting perceived dental errors.
- 12.1% of dentists were informed by staff about potential errors, and 16% feared malpractice lawsuits.
Conclusions:
- Dental provider burnout appears to be a significant predictor of perceived dental errors.
- Further research into work-related stress effects and development of burnout-reducing practices are crucial for the dental profession.
- Minimizing burnout potential can enhance the quality of dental care and reduce errors.
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