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Utilizing the F3App to Capture Learner Feedback About Faculty Teaching.

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The Faculty Feedback Facilitator (F3App) mobile app improved resident feedback collection in family medicine programs. This tool enhanced communication and comfort in providing constructive criticism, making evaluations more effective.

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Area of Science:

  • Medical Education
  • Health Informatics

Background:

  • Accreditation Council for Graduate Medical Education mandates learner feedback on faculty teaching.
  • Gathering meaningful feedback in medical education presents challenges.
  • The Faculty Feedback Facilitator (F3App) mobile application was developed for real-time narrative feedback capture.

Purpose of the Study:

  • To assess the efficacy, usability, and acceptability of the F3App in family medicine residency programs.

Main Methods:

  • A beta test of the F3App was conducted with residents, faculty, and program directors across eight residency programs.
  • Pre- and postimplementation surveys were administered to participants.
  • Program directors were interviewed, and responses were analyzed thematically.

Main Results:

  • Significant increases were observed in faculty agreement regarding ease of accessing evaluations, effectiveness of feedback communication, actionability of feedback, and data utility for promotion.
  • Residents reported significant improvements in sharing meaningful information, ease of use, and comfort providing constructive criticism.
  • Program directors found the F3App to be quick, easy to use, and a valuable source of meaningful feedback.

Conclusions:

  • The F3App was positively received by participating programs as an effective tool for collecting narrative feedback from learners on faculty teaching.