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Requirements engineering issues causing software development outsourcing failure.

Javed Iqbal1, Rodina B Ahmad2, Muzafar Khan3

  • 1Department of Computer Science, COMSATS University, Islamabad, Pakistan.

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Summary
This summary is machine-generated.

Software development outsourcing projects often fail due to requirements engineering issues. This study identifies and ranks common problems in outsourcing requirements engineering to improve project success.

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Area of Science:

  • Software Engineering
  • Information Systems Management

Background:

  • Software development outsourcing offers benefits like cost reduction and resource access.
  • A significant number of outsourcing projects fail to meet expectations.
  • Project failures are frequently linked to problems within the requirements engineering process.

Purpose of the Study:

  • To identify and rank common requirements engineering issues in software development outsourcing.
  • To provide insights for mitigating risks and improving outsourcing project outcomes.

Main Methods:

  • Comprehensive literature review to identify requirements engineering issues.
  • Industry practitioner surveys to gather real-world challenges.
  • Application of the Delphi technique, cut-off value method, and 50% rule for issue analysis and ranking.

Main Results:

  • 150 requirements engineering issues were identified (129 from literature, 21 from industry).
  • These issues were categorized into 7 groups, and 43 common issues were extracted.
  • The 43 common issues were ranked based on frequency of occurrence, both category-wise and overall.

Conclusions:

  • Understanding and addressing these ranked requirements engineering issues is crucial for successful software development outsourcing.
  • The findings support the development of proactive project management strategies to prevent outsourcing failures.
  • This research contributes to maximizing the benefits of software development outsourcing through improved requirements engineering practices.