Survey of pharmacy directors' experience with staff vacancies and recruitment

Hospital pharmacy directors were surveyed in September 1987 about staff pharmacist turnover, recruitment, and retention. Questionnaires were mailed to pharmacy directors at 541 hospitals in the United States. Three hundred thirty-nine questionnaires were returned (62.7% usable response rate); more than 50% of the questionnaires sent to each geographic region were completed. Only 129 respondents reported difficulty filling vacant staff pharmacist positions within the past 12 months, although 320 believed there is a pharmacist shortage. Seventy-eight reported having positions that remained unfilled for three to six months. For more than 90% of the vacant positions, two-thirds of the duties were in drug distribution. Five hundred thirty-three pharmacists were reported to have left their positions in the past 12 months; the directors said salary and working hours were the reasons most often given, and that 47.5% left to work at other hospitals and 13.1% at chain community pharmacies. National advertisements and the use of professional recruitment agencies were the recruitment methods most frequently mentioned, and salary increases, recognition through feedback from management, and participation in management decisions were the methods most commonly mentioned for retaining pharmacists. Salary was the most frequently reported reason for hospital pharmacist turnover, and nearly half of the pharmacists leaving their positions went to other hospitals.