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Educating Patients by Providing Timely Information Using Smartphone and Tablet Apps: Systematic Review
Thomas Timmers1,2, Loes Janssen3, Rudolf B Kool1
1IQ healthcare, Radboud Institute for Health Sciences, Radboud University Medical Center, Nijmegen, Netherlands.
Mobile health apps effectively educate patients, improving adherence and outcomes. Short, frequent app interventions show the greatest benefits for patient knowledge and satisfaction in hospital settings.
Area of Science:
- Digital health interventions
- Health services research
- Patient education technology
Background:
- Patient education is vital for healthcare, influencing decision-making, adherence, satisfaction, and outcomes.
- Patients often struggle to retain medical information due to information overload.
- Smartphone and tablet apps offer a solution for timely patient education via push notifications.
Purpose of the Study:
- To systematically review the impact of smartphone and tablet apps on patient education in hospital settings.
- To assess effects on patient knowledge, treatment adherence, and satisfaction.
- To identify characteristics of effective app-based interventions.
Main Methods:
- Systematic review of randomized controlled trials (RCTs) published between January 2015 and November 2019.
- Searches conducted across MEDLINE, Embase, CINAHL, and Web of Science.
- Narrative synthesis due to heterogeneity of studies; meta-analysis not performed.
Main Results:
- 21 RCTs involving 4106 participants were analyzed.
- Interventions demonstrated effectiveness in 69% of outcomes compared to usual care.
- Effectiveness increased with shorter intervention durations (<1 month) and frequent notifications (≥1/week).
Conclusions:
- Mobile health apps significantly improve patient knowledge, adherence, satisfaction, and clinical outcomes.
- Short-term, high-frequency app interventions yield the most pronounced positive effects.
- Integrating app-based timely information delivery into standard medical practice is recommended.
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