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Transgender women's satisfaction with healthcare services: A mixed-methods pilot study
Joseph P De Santis1, Monika Cintulova1, Elias Provencio-Vasquez2
1University of Miami School of Nursing and Health Studies, Coral Gables, Florida.
Perspectives in Psychiatric Care
|April 15, 2020
Summary
Transgender women reported high satisfaction with healthcare services, though systemic issues presented barriers. Understanding these facilitators and barriers is key to improving care for this population.
Area of Science:
- Health Services Research
- Transgender Health
- Qualitative Research
Background:
- Many transgender women experience dissatisfaction with healthcare.
- Understanding satisfaction, dissatisfaction, barriers, and facilitators is crucial.
Purpose of the Study:
- To describe satisfaction and dissatisfaction with healthcare services among transgender women.
- To identify barriers and facilitators influencing healthcare satisfaction in this population.
Main Methods:
- A mixed-methods approach was employed.
- Quantitative data were collected from 50 transgender women.
- Qualitative data were gathered from 25 transgender women.
Main Results:
- Quantitative findings indicated high overall satisfaction with healthcare services.
- Lower satisfaction was noted in relation to healthcare systems issues.
- Qualitative analysis revealed specific barriers and facilitators to healthcare satisfaction.
Conclusions:
- The study offers clinical, research, educational, and policy recommendations.
- Findings aim to improve healthcare satisfaction for transgender women.
- Addressing systemic issues can enhance healthcare experiences.
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