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Parent Perspectives on Pediatric Inpatient OpenNotes
Catherine Arnott Smith1, Ryan J Coller2, Shannon M Dean2,3
1The Information School, University of Wisconsin-Madison, Madison, WI.
Insights
Parents see benefits in accessing their hospitalized child's clinical notes for education and advocacy. However, challenges related to note content and communication must be addressed for successful implementation of OpenNotes.
Area of Science:
- Healthcare Informatics
- Patient Engagement
- Pediatric Healthcare
Background:
- OpenNotes, a movement sharing clinical notes with patients, is adopted by 169 U.S. health systems.
- Limited research exists on note sharing during pediatric hospitalizations and parental perspectives.
Purpose of the Study:
- To explore parental perspectives on sharing inpatient clinical notes with parents of hospitalized children.
- To identify potential benefits and challenges of this practice.
Main Methods:
- A focus group was conducted with eight parents of children hospitalized at a Midwest children's hospital.
- Qualitative analysis was used to identify themes regarding the sharing of daily inpatient notes.
Main Results:
- Key benefits included enhanced family education, improved communication and continuity of care, and increased patient/family advocacy and empowerment.
- Primary challenges involved concerns about note content, potential communication barriers, and negative impacts on families.
Conclusions:
- Parents perceive significant benefits in accessing their child's inpatient notes, alongside identifiable challenges.
- Consideration of healthcare professional impact is also crucial for successful implementation.
Introduction:
169 U.S. health systems now engage in OpenNotes: a movement to share clinical notes with patients. Few studies have focused on releasing notes during hospitalization, pediatrics, or parents/caregiver perspectives.
Methods:
A focus group was conducted with eight parents with experience caring for a hospitalized child at a Midwest children's hospital. In the 2-hour session, parents were asked about their perspectives of the idea of sharing inpatient doctors' daily notes with parents during their child's hospitalization. Qualitative analysis was conducted to elicit themes related to the potential benefits and challenges of sharing inpatient notes.
Results:
The most mentioned benefits included notes providing information as a reference for improved family education/understanding, communication/continuity, and advocacy/empowerment. Challenges were primarily related to note content, impaired communication and negative impact on families.
Conclusion:
Participants identified multiple potential benefits of and challenges to sharing notes with parents during their child's hospitalization but also acknowledged the impact on healthcare professionals who work alongside them.
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