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Implementation of a Real-Time Psychosis Risk Detection and Alerting System Based on Electronic Health Records using CogStack
Published on: May 15, 2020
Using Complexity Assessment to Inform the Development and Deployment of a Digital Dashboard for Schizophrenia Care:
Andreas Gremyr1,2, Boel Andersson Gäre2,3, Trisha Greenhalgh4
1Department of Schizophrenia Spectrum Disorders (Psykiatri Psykos), Sahlgrenska University Hospital, Mölndal, Sweden.
The Nonadoption, Abandonment, and challenges to Scale-up, Spread, and Sustainability-Complexity Assessment Tool (NASSS-CAT) helped stakeholders understand and manage complexities in a schizophrenia care dashboard project. This approach aids in the successful digitalization of healthcare technologies.
Area of Science:
- Healthcare Management
- Health Informatics
- Complex Adaptive Systems
Background:
- Healthcare systems are increasingly complex, with patients often managing multiple conditions and providers.
- Individuals with severe mental illnesses like schizophrenia face disproportionate healthcare complexities.
- The Nonadoption, Abandonment, and challenges to Scale-up, Spread, and Sustainability (NASSS) framework and its complexity assessment tool (NASSS-CAT) were developed to address healthcare complexity.
Observation:
- A pilot version of the NASSS-CAT was used to inform the development and deployment of a point-of-care dashboard for schizophrenia care.
- Stakeholders' experiences with the NASSS-CAT were documented through data collection and feedback sessions.
- Thematic analysis of observations and documents explored stakeholders' perceptions of the NASSS-CAT's usefulness.
Findings:
- The NASSS framework identified complexities across multiple domains: condition, technology, value proposition, organizational tasks, and the wider system.
- Stakeholders found the NASSS-CAT valuable for gaining new perspectives and identifying overlooked areas.
- Practical implications for managers and developers were derived from stakeholder feedback.
Implications:
- This case study demonstrates how stakeholders can proactively identify and manage complexities during technology implementation.
- The NASSS-CAT can enhance understanding of complexities inherent in healthcare digitalization projects.
- Utilizing complexity assessment tools like NASSS-CAT is crucial for successful healthcare technology adoption and sustainability.
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