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What was visualized? A method for describing content of performance summary displays in feedback interventions
Dahee Lee1, Veena Panicker1, Colin Gross1
1Department of Learning Health Sciences, University of Michigan Medical School, 1161J NIB, 300 N., Ingalls Street, SPC 5403, Ann Arbor, MI, 48109-5403, USA.
BMC Medical Research Methodology
|April 25, 2020
Summary
A new method systematically analyzes visual displays in audit and feedback interventions. This approach precisely describes what information is presented, improving research on feedback effectiveness.
Area of Science:
- Health Informatics
- Data Visualization
- Health Services Research
Background:
- Visual displays in audit and feedback interventions significantly impact outcomes.
- Current research lacks a systematic method to isolate the information content of visual displays from their design elements.
- This limitation hinders a thorough understanding of how specific visual information influences intervention effectiveness.
Purpose of the Study:
- To introduce a novel method for systematically identifying and describing the information content of visual displays within audit and feedback interventions.
- To enable a granular and consistent approach to analyzing "what was visualized?" in research.
- To facilitate a deeper understanding of the role of visual information in feedback.
Main Methods:
- A three-step method was developed: 1) identify visual displays, 2) classify their content, and 3) identify specific elements.
- Utilized a visualization framework to categorize information content types: representations of measures, ascribees (recipients/comparators), performance levels, and time intervals.
- Applied the method through content analyses of published performance summaries from audit and feedback studies.
Main Results:
- Analyzed 44 published audit and feedback studies, identifying 42 visual displays of performance.
- Identified six unique combinations of information content types within the analyzed displays.
- The most common visualization depicted performance levels for a single measure and time interval, comparing recipients and comparators.
Conclusions:
- The proposed method provides a feasible and systematic approach for describing the information content of visual performance displays.
- Offers enhanced granularity and consistency for empirical, theoretical, and design studies investigating feedback interventions.
- Facilitates more precise research into the impact of specific visual information within audit and feedback.
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