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Using Consumer Perceptions of a Voice-Activated Speaker Device as an Educational Tool
Siubak Chung1, Benjamin Kp Woo1
1University of California, Los Angeles, Sylmar, CA, United States.
JMIR Medical Education
|April 25, 2020
Summary
Voice-activated smart speakers may reduce loneliness and social isolation in adults, particularly older individuals. Further research is needed to assess potential impacts on children
Area of Science:
- Digital Health
- Human-Computer Interaction
- Gerontology
Background:
- Voice-activated smart speakers offer accessible technology for health applications.
- Previous research indicates potential benefits for social connection.
Purpose of the Study:
- To explore the potential of smart speakers in improving health and mental health outcomes.
- To analyze user comments for insights into benefits like reduced loneliness and social isolation.
Main Methods:
- Analysis of 320 verified purchase comments from voice-activated smart speaker users in 2018.
- Qualitative review of user-generated text data.
Main Results:
- User comments suggest smart speakers may alleviate loneliness and social isolation in adult users.
- Older adults may particularly benefit from these devices in combating social isolation.
Conclusions:
- Voice-activated smart speakers show promise as an affordable tool for enhancing adult mental well-being.
- Further investigation is required to understand the developmental effects of smart speakers on children.
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