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Regional needs assessment for emergency physician audit and feedback
Rakesh Gupta1, Mathew Mercuri1, Amy McCulloch2
1Division of Emergency Medicine, McMaster University, Hamilton, ON.
CJEM
|May 14, 2020
Summary
Physicians are ready for audit and feedback to improve performance. Emergency department return rates and peer assessments of care quality were most valued, guiding regional implementation strategies.
Area of Science:
- Healthcare quality improvement
- Physician performance metrics
- Clinical practice evaluation
Background:
- Audit and feedback is a common strategy for enhancing physician performance.
- Current metrics are often driven by regulatory requirements rather than clinical utility.
- A needs assessment was conducted to identify clinician-preferred audit and feedback metrics.
Purpose of the Study:
- To assess the usefulness of audit and feedback metrics for clinicians.
- To understand physician readiness for audit and feedback initiatives.
- To explore preferences for data confidentiality in performance evaluations.
Main Methods:
- A web-based survey was distributed to 104 emergency medicine physicians across five clinical practice sites.
- Physicians ranked 49 clinical practice metrics and reported on their readiness for audit and feedback.
- Data on training duration, gender, and practice setting (academic vs. community) were collected for comparative analysis.
Main Results:
- A high level of readiness for audit and feedback was observed among participating physicians.
- The most highly ranked metrics were emergency department return rates and peer assessments of collegiality and care quality.
- Significant differences in metric preference were noted between genders and between academic and community practitioners.
Conclusions:
- This study is the first regional analysis of physician preferences for audit and feedback.
- Physicians are receptive to audit and feedback, supporting the development of regional structures.
- Findings provide a roadmap for regional change management and the implementation of effective performance improvement tools.
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