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Implementation of a "threat and error" model in complex neonatal cardiac surgery patients to identify quality
Deanna R Todd Tzanetos1, Vicki Montgomery1, William Harrington2
1Department of Paediatrics, Division of Critical Care, University of Louisville School of Medicine, Louisville, KY, USA.
Insights
The "flight path" initiative for neonatal cardiac surgery patients identified quality improvement opportunities by analyzing threats and errors. This multidisciplinary process helps improve patient care by generating actionable items.
Area of Science:
- Pediatric Cardiac Surgery
- Quality Improvement Science
- Patient Safety
Background:
- Neonates undergoing congenital heart disease surgery face significant risks and adverse events.
- Traditional quality improvement methods may miss systematic issues not directly tied to errors but contributing to poor outcomes.
- A multidisciplinary "flight path" approach can identify modifiable threats and errors in surgical patient care.
Purpose of the Study:
- To evaluate the effectiveness of a neonatal "flight path" initiative in identifying quality improvement opportunities for congenital heart disease surgical patients.
- To assess the feasibility of implementing a multidisciplinary review process for surgical patient care pathways.
- To determine if the "flight path" process can generate actionable items for enhancing patient safety and outcomes.
Main Methods:
- A retrospective review of a neonatal "flight path" initiative was conducted over a 1-year period.
- A multidisciplinary patient care team meeting occurred within 72 hours of cardiac surgery to generate a "flight path" graphic.
- Threats, errors, unintended consequences were identified, and action items were generated and logged for quarterly analysis.
Main Results:
- Thirty-one patients were reviewed using the "flight path" process.
- Seven patients (22.5%) had an error-free "flight path."
- Eleven action items were generated from identified errors and threats, with nine completed.
Conclusions:
- "Flight path" reviews are a resource-efficient method for identifying quality improvement opportunities in congenital cardiac surgery.
- The "flight path" process facilitates the detection of potential issues in patient care pathways.
- Regular multidisciplinary meetings within the "flight path" framework enhance inter-professional teamwork and communication.
Introduction:
Neonates undergoing surgery for congenital heart disease are vulnerable to adverse events. Conventional quality improvement processes centring on mortality and significant morbidity leave a gap in the identification of systematic processes that, though not directly linked to an error, may still contribute to adverse outcomes. Implementation of a multidisciplinary "flight path" process for surgical patients may be used to identify modifiable threats and errors and generate action items, which may lead to quality improvement.
Methods:
A retrospective review of our neonatal "flight path" initiative was performed. Within 72 hours of a cardiac surgery, a meeting of the multidisciplinary patient care team occurs. A "flight path" is generated, graphically illustrating the patient's hospital course. Threats, errors, or unintended consequences are identified. Action items are generated, and a working group is formed to address the items. A patient's flight path is updated weekly until discharge. The errors and action items are logged into a database, which is analysed quarterly to identify trends.
Results:
Thirty one patients underwent flight path review over a 1-year period; 22.5% (N = 7) of patients had an error-free "flight." Eleven action items were generated - four from identified errors and seven from identified threats. Nine action items were completed.
Conclusions:
Flight path reviews of congenital cardiac patients can be generated with few resources and aid in the detection of quality improvement opportunities. The regular multidisciplinary meetings that occur as a part of the flight path review process can promote inter-professional teamwork.
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