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WORKPLACE INCIVILITY EXPERIENCED BY HEALTH ADMINISTRATION FACULTY.

Heather Taylor1, Christopher A Harle2, Sarah M Johnson3

  • 1Department of Health Policy and Management, Indiana University Richard M. Fairbanks School of Public Health, 1050 Wishard Blvd. 5 Floor, Indianapolis IN 46202-2872.

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Summary

Workplace incivility is prevalent among health administration faculty, impacting job satisfaction and retention. Addressing discourteous behavior is crucial for academic leaders to reduce employee turnover.

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Area of Science:

  • Health Administration
  • Organizational Behavior
  • Workplace Psychology

Background:

  • Workplace incivility, characterized by low-intensity discourteous behavior, can negatively impact employees and organizations.
  • Understanding the prevalence and contributing factors of incivility is essential for improving work environments.

Purpose of the Study:

  • To examine the prevalence of different types of workplace incivility experienced by full-time Health Administration faculty in the United States.
  • To identify factors associated with experiencing workplace incivility within this academic population.

Main Methods:

  • Utilized a national sample of Health Administration full-time faculty members.
  • Employed an exploratory study design to assess experiences of workplace incivility.

Main Results:

  • 27-36% of faculty respondents reported experiencing at least one type of uncivil behavior from students, coworkers, or supervisors.
  • 4-9% of faculty respondents experienced such incidents frequently.
  • Experiencing workplace incivility was significantly linked to lower job satisfaction and a higher intention to leave the position within three years.

Conclusions:

  • Workplace incivility is a significant issue affecting Health Administration faculty, correlating with decreased job satisfaction and increased turnover intentions.
  • Academic leaders must actively discourage incivility to foster a more positive and stable work environment, thereby mitigating potential dissatisfaction and turnover.