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Published on: February 16, 2011
WORKPLACE INCIVILITY EXPERIENCED BY HEALTH ADMINISTRATION FACULTY
Heather Taylor1, Christopher A Harle2, Sarah M Johnson3
1Department of Health Policy and Management, Indiana University Richard M. Fairbanks School of Public Health, 1050 Wishard Blvd. 5 Floor, Indianapolis IN 46202-2872.
Workplace incivility is prevalent among health administration faculty, impacting job satisfaction and retention. Addressing discourteous behavior is crucial for academic leaders to reduce employee turnover.
Area of Science:
- Health Administration
- Organizational Behavior
- Workplace Psychology
Background:
- Workplace incivility, characterized by low-intensity discourteous behavior, can negatively impact employees and organizations.
- Understanding the prevalence and contributing factors of incivility is essential for improving work environments.
Purpose of the Study:
- To examine the prevalence of different types of workplace incivility experienced by full-time Health Administration faculty in the United States.
- To identify factors associated with experiencing workplace incivility within this academic population.
Main Methods:
- Utilized a national sample of Health Administration full-time faculty members.
- Employed an exploratory study design to assess experiences of workplace incivility.
Main Results:
- 27-36% of faculty respondents reported experiencing at least one type of uncivil behavior from students, coworkers, or supervisors.
- 4-9% of faculty respondents experienced such incidents frequently.
- Experiencing workplace incivility was significantly linked to lower job satisfaction and a higher intention to leave the position within three years.
Conclusions:
- Workplace incivility is a significant issue affecting Health Administration faculty, correlating with decreased job satisfaction and increased turnover intentions.
- Academic leaders must actively discourage incivility to foster a more positive and stable work environment, thereby mitigating potential dissatisfaction and turnover.
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