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The Assaultive Staff Action Program (ASAP): Thirty Year Program Analysis.

Raymond B Flannery^1,2,3

¹Department of Psychiatry, Harvard Medical School, Boston, MA, USA. raymond_flannery@hms.harvard.edu.

The Psychiatric Quarterly

|June 3, 2020

Summary

The Assaulted Staff Action Program (ASAP) provides peer support for staff assaulted by patients. This 30-year program has responded to over 10,000 assaults, offering quality counseling and reducing future incidents.

Keywords:

ASAP Assaulted staff action program Crisis intervention Patient assaults Staff victims

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Area of Science:

Healthcare Administration
Occupational Psychology
Crisis Intervention

Background:

Patient assaults on healthcare staff can lead to significant psychological distress.
The Assaulted Staff Action Program (ASAP) was developed to provide support for these staff victims.
Previous reports have detailed ASAP's functions and services over five-year intervals.

Purpose of the Study:

To summarize the most recent five-year interval of ASAP's services (2015-2020).
To provide an overview of ASAP's 30 years of service.
To highlight the program's impact on staff well-being and workplace safety.

Main Methods:

Review of program data from 2015-2020.
Analysis of 30-year service history.
Tracking of patient assault incidents and ASAP interventions.

Main Results:

ASAP responded to 10,651 patient assaults on staff over 30 years.
The program has been associated with providing quality counseling services.
Some agencies reported facility-wide declines in assaults after ASAP implementation.

Conclusions:

ASAP is a valuable, long-standing program for addressing psychological effects of patient assaults on staff.
The program demonstrates effectiveness in providing support and potentially reducing workplace violence.
Continued support and utilization of ASAP are recommended for healthcare settings.