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Coach Mindset: Preparing Leaders to Create a Climate of Trust and Value
1Intermountain Healthcare, Salt Lake City, Utah, and University of San Francisco, California.
Abstract:
Health care, like other industries, is faced with increased competition from both traditional and nontraditional players. A top challenge facing organizations is the ability to effectively develop leaders to lead in an increasingly volatile, uncertain, complex, and ambiguous environment. Organizations with effective leaders have been shown to outperform their peers. Transforming leadership to include the adoption of a coach mindset that creates a climate of trust, enables improved engagement and performance of nurses (employees) and teams, while also accelerating the creation of value and outcome improvements for patients, is a pursuit worthy of leadership attention. The purpose of this article is to describe a conceptual framework, define a coach mindset, and describe the mediating antecedents and consequences that result when leaders adopt a coach mindset as a leadership competency. This work can be applied as a part of leadership development implementation and adoption-related activities and used in future research.
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