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Related Experiment Video

Updated: Dec 18, 2025

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Use of a Hepatitis C Screening Order Set to Improve Screening Rates and Measure Intervention Effectiveness.

Victoria L Prince1, Sean McNamara1, Ken Gondor1

  • 1University of Utah Department of Family and Preventive Medicine, University of Utah Medical School, Salt Lake City, UT.

Primer (Leawood, Kan.)
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Summary

Implementing an order set for Hepatitis C virus (HCV) screening, allowing medical assistants to order labs, improved screening rates in a family medicine clinic. This intervention provides a measurable process for future quality improvement initiatives.

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Area of Science:

  • Hepatology
  • Public Health
  • Healthcare Quality Improvement

Background:

  • Hepatitis C virus (HCV) infection poses significant health risks, particularly for individuals born between 1945-1965.
  • The Centers for Disease Control and Prevention recommends universal screening for this demographic.
  • Previous electronic medical record (EMR) interventions have shown promise but room for improvement remains.

Purpose of the Study:

  • To enhance Hepatitis C virus (HCV) screening rates within a family medicine clinic.
  • To implement a team-based, continuous quality improvement (CQI) intervention.
  • To leverage EMR capabilities for improved patient care.

Main Methods:

  • A family medicine resident-led CQI team utilized the Model for Improvement.
  • An EMR order set was developed, enabling medical assistants and phlebotomists to order HCV screening labs.
  • Data on screening rates and order set utilization were extracted from the EMR.

Main Results:

  • HCV screening rates at Madsen Family Medicine Clinic increased from approximately 40% to over 50% within a 5-month period.
  • The intervention order set was used 19 times, contributing to 18.8% of new HCV screens.
  • The intervention demonstrated a measurable increase in screening efficiency.

Conclusions:

  • Empowering medical assistants with an order set to initiate HCV screening labs effectively boosts screening rates.
  • EMR-extracted utilization data provides a valuable process measure to assess intervention effectiveness.
  • This intervention offers a scalable model for improving HCV screening in primary care settings.