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Defining a Healthy Organisation in Primary Care: A Qualitative Interview Study
Stephen P Williams1, Artemis Panigyraki2, Sanjay Purkayastha1
1Department of Surgery and Cancer, St Mary's Campus, Imperial College London, London, UK.
Hospital Topics
|June 23, 2020
Summary
This study developed a framework for organizational health in UK general practices. It identified six key themes to foster high performance and long-term success.
Area of Science:
- Health Services Research
- Organizational Psychology
- General Practice Management
Background:
- Organizational health is crucial for effective healthcare delivery.
- General Practices (GPs) in the UK face unique challenges impacting their operational effectiveness.
- A clear conceptual framework for organizational health in GP settings is needed.
Purpose of the Study:
- To qualitatively develop a conceptual framework for organizational health.
- To identify key themes contributing to organizational health in UK GP practices.
Main Methods:
- Qualitative interview study with 33 participants.
- Grounded theory approach to data analysis.
- Thematic analysis to identify key elements.
Main Results:
- Six core themes emerged: Strategy, Resources, Leadership, Staff Wellbeing, Capacity for Change, and Ways of Working.
- Detailed discussion of the structure and interplay of these themes.
- Identification of factors influencing organizational health in primary care.
Conclusions:
- The developed framework provides a comprehensive understanding of organizational health in GP practices.
- Shifting focus from isolated clinical outcomes to holistic organizational factors is recommended.
- Fostering organizational health supports sustained high performance in primary care settings.
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