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Resolving an ethical dilemma in healthcare involves a systematic approach that considers every aspect of the issue, respecting both the patient's needs and values and the healthcare professional's ethical obligations. Here are potential steps to resolve an ethical dilemma:
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Related Experiment Video

Updated: Dec 17, 2025

A Novel Method for Involving Women of Color at High Risk for Preterm Birth in Research Priority Setting
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What Do We Need to Do Now?

Lynn M Nagle1

  • 1Editor-in-Chief, Adjunct Professor, University of Toronto, University of New Brunswick, Western University.

Nursing Leadership (Toronto, Ont.)
|June 24, 2020
PubMed
Summary

The COVID-19 pandemic significantly reduced emergency department (ED) visits, prompting questions about managing non-emergent cases and the need for policy changes to ensure appropriate ED utilization.

Area of Science:

  • Public Health
  • Healthcare Management
  • Epidemiology

Background:

  • The COVID-19 pandemic necessitated social distancing and altered healthcare access.
  • Emergency department (ED) visits and hospitalizations for non-urgent conditions decreased substantially during the pandemic.
  • Concerns exist regarding individuals delaying or avoiding necessary medical treatment due to fear of infection.

Purpose of the Study:

  • To examine the impact of the pandemic on ED utilization patterns.
  • To explore how non-emergent cases were managed during the period of reduced face-to-face interactions.
  • To advocate for policy changes to optimize the use of emergency departments.

Main Methods:

  • Observational analysis of ED visit trends during the pandemic.

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  • Qualitative assessment of potential impacts on non-emergent care seeking.
  • Review of healthcare policy implications for ED resource allocation.

    • Main Results:

    • A dramatic reduction in ED visits and hospitalizations for all but the most critical conditions was observed.
    • The long-term consequences of delayed treatment for non-emergent conditions remain unknown.
    • The pandemic highlighted the potential for improved ED utilization through policy interventions.

    Conclusions:

    • The pandemic underscored the need for systemic changes to ensure appropriate utilization of emergency departments.
    • Policy mandates are crucial for addressing the management of non-emergent cases and optimizing healthcare resource allocation.
    • Future healthcare strategies must consider lessons learned regarding access to care and ED capacity.