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Updated: Dec 17, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Nursing Care Delivery Redesign: Using the Right Data to Make the Right Decisions.

Maura MacPhee¹, Barbara Fitzgerald², Farinaz Havaei³

¹Professor, School of Nursing, University of British Columbia, Vancouver, BC.

Nursing Leadership (Toronto, Ont.)

|June 24, 2020

Summary

Quality improvement data from a healthcare redesign initiative support proactive human resource planning. This study details the transition from total nursing care to team-based nursing care delivery models.

Related Experiment Videos

Last Updated: Dec 17, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Area of Science:

Nursing
Healthcare Management
Quality Improvement

Background:

British Columbia Ministry of Health identified team-based care as a priority.
Focus on care delivery redesign within healthcare organizations.
Transition from total nursing care to team-based nursing care models.

Purpose of the Study:

Describe data collection and analysis for a quality improvement initiative.
Focus on redesigning care delivery from total to team-based nursing.
Utilize a leadership-academic partnership to guide the initiative.

Main Methods:

Employed the Canadian Nurses Association's "Staff Mix Decision-Making Framework."
Collected data on patient, nurse, and organizational factors.
Nurse-led teams used patient needs assessment, scope of practice surveys, and environmental profiling.

Main Results:

Presents findings from pediatric medicine and surgery units in one organization.
Data collection focused on patient needs, nurse scope of practice, teamwork, and unit characteristics.

Conclusions:

Quality improvement data facilitates proactive human resource planning and professional development.
Provides resources and examples to guide future care delivery redesign efforts.
Highlights the value of data-driven approaches in nursing practice transformation.