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Nursing Care Delivery Redesign: Using the Right Data to Make the Right Decisions
Maura MacPhee1, Barbara Fitzgerald2, Farinaz Havaei3
1Professor, School of Nursing, University of British Columbia, Vancouver, BC.
Quality improvement data from a healthcare redesign initiative support proactive human resource planning. This study details the transition from total nursing care to team-based nursing care delivery models.
Area of Science:
- Nursing
- Healthcare Management
- Quality Improvement
Background:
- British Columbia Ministry of Health identified team-based care as a priority.
- Focus on care delivery redesign within healthcare organizations.
- Transition from total nursing care to team-based nursing care models.
Purpose of the Study:
- Describe data collection and analysis for a quality improvement initiative.
- Focus on redesigning care delivery from total to team-based nursing.
- Utilize a leadership-academic partnership to guide the initiative.
Main Methods:
- Employed the Canadian Nurses Association's "Staff Mix Decision-Making Framework."
- Collected data on patient, nurse, and organizational factors.
- Nurse-led teams used patient needs assessment, scope of practice surveys, and environmental profiling.
Main Results:
- Presents findings from pediatric medicine and surgery units in one organization.
- Data collection focused on patient needs, nurse scope of practice, teamwork, and unit characteristics.
Conclusions:
- Quality improvement data facilitates proactive human resource planning and professional development.
- Provides resources and examples to guide future care delivery redesign efforts.
- Highlights the value of data-driven approaches in nursing practice transformation.
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