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Integrated Measures of Health Literacy, Language Access, and Cultural Competency Would Improve Health Care Quality
1U.S.A.
Abstract:
Improving health care quality and value requires increased attention to patient and family-centeredness as well as care equity. Although health literacy, language access, and cultural competency have been perceived as separate constructs. each represents a dimension of patient and family-centeredness and care equity. Developing and using integrated measures of health literacy, language access, and cultural competency could provide a viable strategy to improve patient and family-centeredness and equity in health care. While there are challenges to the development and use of integrated measures, some responsive strategies include: using more patient, family and caregiver-reported information; utilizing patient demographic data from electronic health records; and incorporating the latter elements within measures of patient experience. Integrated quality measures also create opportunities for collaborative and interdisciplinary research, and for health care delivery innovation.
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Cultural barriers:
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Semantic barriers:
As a result of their tendency to use...
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Here's a breakdown of how health records serve these purposes:
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